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Privacy Policy

Privacy Policy

Effective Date: 1/2025

At Al Warren Oil Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, communicate with us, or do business with our company.

By using our website or submitting personal information to Al Warren Oil Company (“we,” “our,” “us”), you agree to the practices described below.

1. Information We Collect

We collect information to provide our products and services efficiently and to communicate with you. The types of information we collect include:

A. Information You Provide Directly

  • Contact details: name, company name, address, phone number, and email address.

  • Business information: fleet size, delivery locations, and service needs (for quote requests).

  • Payment information: for account setup and invoicing (processed securely, not stored on our website).

  • Communications: messages sent through contact forms, email, or by phone.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type, IP address, and device information.

  • Pages visited and the date/time of your visit.

  • Referring websites or search terms used to reach our site.

This data is used for analytics and website optimization only.

C. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, track usage patterns, and improve site performance.

You may choose to disable cookies in your browser settings, but certain features may not function properly.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill service requests, fuel deliveries, and product orders.

  • Respond to quote requests, customer inquiries, or technical support needs.

  • Communicate important updates, account information, and promotional offers (only if you opt in).

  • Improve our website, marketing, and customer service experience.

  • Comply with applicable laws and business regulations.

3. Information Sharing and Disclosure

We respect your privacy — Al Warren Oil does not sell, rent, or trade your personal data.

We may share information only when necessary to:

  • Service providers: third-party vendors assisting in deliveries, payment processing, or marketing (bound by confidentiality).

  • Legal compliance: if required by law, court order, or to protect our legal rights.

  • Business operations: in the event of a merger, acquisition, or asset sale, where data transfer is necessary.

4. Data Security

We implement industry-standard physical, technical, and administrative safeguards to protect your personal information.

While no online transmission is 100% secure, we continuously monitor and update our systems to reduce risk.

Access to customer data is restricted to authorized employees and partners who need it to perform essential business functions.

5. Data Retention

We retain personal and business information only as long as necessary to:

  • Provide ongoing services.

  • Meet legal, accounting, or regulatory obligations.

  • Resolve disputes or enforce agreements.

When information is no longer needed, it is securely deleted or anonymized.

6. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your personal data.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications at any time.

  • Opt out of cookie tracking through browser settings.

To exercise these rights, contact us at [email protected].

7. Email Communications and Marketing

You may occasionally receive updates or promotional emails from Al Warren Oil if you opted in via our website or business interactions.

You can unsubscribe at any time by clicking “Unsubscribe” in the email or contacting us directly.

We do not send unsolicited emails or share your contact information for third-party marketing.

8. Links to Other Websites

Our website may contain links to external sites (e.g., partner programs or industry organizations).

We are not responsible for the content, privacy practices, or security of those websites.

9. Children’s Privacy

Our website and services are not directed toward individuals under the age of 18.

We do not knowingly collect or store personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

The revised version will be posted on this page with an updated effective date.